Simple, honest pricing.

Start with Answer. Upgrade when you need more.

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Answer

$19/mo

NZD · incl. GST · 100 messages included

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Action

$29/mo

NZD, incl. GST · 150 msgs/mo

Includes everything in Answer
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Advance

$100+/mo

Starting at NZ$100 plus GST

End-to-end AI consulting — from the moment a call comes in to the action taken inside your systems. We build the entire pipeline: voice agents that handle calls autonomously, reporting shaped to your operations, and deep integration into the tools you already run.

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Gone over? Top up in one tap.

If you use more than your included messages in a month, just add a top-up block — 50 extra messages for $5 (NZD, incl. GST). Top-ups are opt-in: you choose whether to enable them in your account settings. You'll always see your usage in real time on your dashboard so there are no surprises.

Top-up block Messages Price
1 block+50 messages$5.00
2 blocks+100 messages$10.00
5 blocks+250 messages$25.00

What's included

Feature Answer Action Advance
AI transcription ✓ ✓ Custom
Urgency detection ✓ ✓ Custom
SMS alerts ✓ ✓ Custom
AI email summary ✓ ✓ Custom
Callback queue ✓ ✓ Custom
Custom greeting ✓ ✓ Custom
Business hours ✓ ✓ Custom
PWA + push ✓ ✓ Custom
Support chatbot ✓ ✓ Custom
Messages / month 100 150 Custom
AI Action Planner — ✓ Custom
Daily Roundup email — ✓ Custom
AI SMS reply draft — ✓ Custom
Webhook integration — ✓ Custom
Enhanced AI voice greeting — ✓ Custom
AI agents — — Custom
Custom reporting — — Custom
Workflow integration — — Custom

Frequently asked questions

No. All plans are month-to-month. Cancel anytime from your account settings. Your access continues until the end of your current billing period — no penalties, no questions asked.
Yes — all prices shown include New Zealand GST (15%). If you're GST-registered, you can claim the GST component back as an input tax credit. Your invoice will show the GST amount separately. Answer plan: $19.00/mo total — $16.52 ex-GST + $2.48 GST. Action plan: $29.00/mo total — $25.22 ex-GST + $3.78 GST.
Yes. You can upgrade or downgrade anytime from your account settings. Upgrades take effect immediately and are prorated. Downgrades take effect at the start of your next billing period.
Nothing automatic — you stay in control. If you're approaching your limit, you'll see a warning in your dashboard. You can optionally enable top-up blocks: $5 per 50 additional messages (NZD, incl. GST). If top-ups are off and you hit your limit, calls are still answered by the AI — your callers never get a dead line — but new messages are queued until your next billing period.
Yes. Every new account gets a 7-day free trial with full access to the plan you choose — Answer, Action, or Advance. No credit card required to start. You'll only be asked to add payment details if you decide to continue after the trial ends.
Advance is a fully custom engagement — there's no standard feature list. We scope a solution around your business: AI agents, custom reporting, and integration with your existing tools and workflows. Visit advance.dareena.ai to get started.

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