Everything you need. Nothing you don't.

No setup fees. No hardware. Live in minutes. Built for NZ small businesses who can't afford to miss a call.

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Answer

The complete AI call capture plan. $19/mo NZD, incl. GST.

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AI Transcription

Every voicemail is transcribed word-for-word within seconds of the call ending. Read your messages instead of dialling in to listen. Transcripts are searchable in the app, so you can find any call by keyword, caller name, or date.

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Urgency Detection

Our AI scores every call from 0 to 100 based on content, tone, and caller intent. Calls above your urgency threshold trigger an instant SMS to your mobile. Everything below that threshold goes to email only โ€” so you're never interrupted unnecessarily.

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AI Email Summaries

Every single call generates an AI-written email sent to your inbox. Each email includes the full transcript, a one-line summary of what the caller wanted, the urgency score, and a link to listen to the audio. No call falls through the cracks.

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Support Chatbot

Need help? Our AI support chatbot is built right into the app โ€” available on every screen. Ask it anything about your account, your calls, or how to set things up. Powered by Claude AI, it gives you real answers, not generic help articles.

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Business Hours

Set your working hours and the AI only captures calls outside those times โ€” or all the time, if you prefer. Callers hear a different greeting outside hours so they know when to expect a callback. Fully configurable per day of the week.

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PWA โ€” works like an app

Install express.dareena.ai on your home screen directly from the browser. Get push notifications for new calls. Works offline for reading past transcripts. No App Store or Google Play needed โ€” it just works on any modern phone or tablet.


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Action

Action is built around one idea: every call should produce a plan. The AI Action Planner turns each message into a prioritised list of what needs to happen โ€” so nothing slips through.

AI Action Planner

Every inbound message produces a structured action plan โ€” what was needed, what happens next, who acts. The core of the Action plan.

Action tab in PWA

All your open actions in one view. See what's been actioned, what's pending, and what needs your attention โ€” without switching between emails and the app.

Daily Roundup email

Every morning at 7am you get a single email with yesterday's calls summarised โ€” what came in, what's still open, what needs a callback. Written by AI so it reads clearly, not like a data dump.

AI SMS reply draft

When you're ready to reply to a caller, tap Reply in the app. The AI drafts a response based on the call โ€” and opens your phone's native SMS app with the draft pre-filled. You review it, edit it if you want, and hit send. The reply comes from your own number.

Webhook integration

Connect express to any other tool. When a call comes in, we POST the transcript, urgency score, and caller details to any HTTPS URL you configure โ€” anything that accepts a webhook.

Voice memo recorder

Record a voice note directly in the app and attach it to any call record. Useful when you need to capture a decision or follow-up context on the go.

Enhanced AI voice greeting

Record your greeting once in natural language, and we generate a professional-sounding voice for it using AI. Your callers hear a real voice, not a robotic one.

0800 number support โ€” coming later in 2026

Start free trial โ€” $29/mo

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Advance

Where AI becomes infrastructure for your business. Starting at NZ$100 plus GST.

Fully functional AI agents

Voice agents that handle inbound interactions end-to-end, without a human in the loop. Built to your brand and your process.

Custom reporting & dashboards

Analytics and dashboards scoped to how your business actually operates, not generic call metrics.

Deep environment integration

Connects to your existing tools and workflows so actions happen automatically when a call comes in. AI that works inside your process, not alongside it.

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Start capturing calls today

7-day free trial. No credit card required. NZ number in under 60 seconds.

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